Betting 99 — Privacy Policy & Data Protection

Welcome to Betting 99. Our Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information. This Policy applies to the Betting 99 website and all associated services.

By using our platform, you consent to the data collection and usage practices described in this Privacy Policy. Betting 99 handles your data in accordance with Bangladesh law and international data protection standards.

Betting 99 collects two types of information — data you provide directly and data collected automatically through your use of the platform.

• We collect only the information that is strictly necessary — nothing more.
• Documents submitted for KYC are stored securely.
• Full payment card details are never stored on our servers.
• Your password is stored in encrypted form and cannot be viewed by anyone directly.

Betting 99 uses the information it collects for specific, limited purposes only. We never use your data for anything unrelated to those purposes.

• Account management: To create, verify, and maintain your account.
• Payment Processing: To process deposits and withdrawals securely.
• Service Improvement: Usage patterns are analyzed to improve and personalize your experience.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Contact: To send important notices, promotions, and updates.
• Legal obligations: To meet the requirements of applicable laws and regulatory bodies.
• Dispute Resolution: To verify information in the event of any dispute or complaint.

Betting 99 does not generally share your data with third parties. However, sharing may be necessary in the following limited circumstances:

• Payment Provider: To verify transactions with payment services such as bKash, Nagad, and Rocket.
• KYC Services: With authorized third parties who assist in identity verification.
• Legal authorities: When required by a court order or government directive.
• Security Investigations: With relevant authorities when investigating fraud or criminal activity.
• Business succession: In the event of a merger or acquisition, you will be notified in advance.

In each of the above cases, we ensure that third parties uphold the same privacy protection standards we do. They are not permitted to use your data beyond what is outlined in our agreement.

Betting 99 does not retain your data longer than necessary. After the specified retention period, data is securely deleted or anonymized.

• Active account data: For as long as your account remains active.
• Closed account data: Up to 5 years after account closure (as required by law).
• Transaction records: At least 5 years (financial regulatory requirements).
• KYC Documents: Up to 5 years after account closure.
• Technical logs: Up to 1 year.

Once the retention period expires, data is permanently deleted in a way that makes recovery impossible. Data is also securely removed from backups.

The Betting 99 website uses cookies to function properly and enhance your experience. Cookies are small text files stored on your device.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

As a Betting 99 member, you have certain fundamental rights over your personal data. We respect these rights and act on them as promptly as possible.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your data for certain purposes.
• Right to Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You can object to certain types of data processing.

To exercise any of these rights, email us at support@betting99.bet. We will respond within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests — we will explain the reason if that applies.

Betting 99 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

• Age is verified at the time of registration.
• Proof of age must be submitted as part of the KYC process.
• If an underage account is identified, it is immediately closed and all associated data is deleted.
• If you believe your child has created an account, please contact our support team immediately.

Betting 99 uses industry-standard security technology to protect your data. Our security team monitors systems 24/7.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall: Advanced firewall systems to prevent unauthorized access.
• Regular Audits: Regular testing conducted by third-party security experts.
• Backup: Regular data backups stored in a secure location.
• Staff Training: All staff are trained in data protection.

In the event of a security breach, we will notify affected users as quickly as possible and take necessary action. That said, no transmission over the internet can be fully guaranteed — we strongly recommend keeping your password secure.

Betting 99 may update this Privacy Policy from time to time. We will notify you based on the nature of the changes.

• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• If you disagree with the new policy, contact Support to close your account.

If you have any questions, concerns, or requests regarding our Privacy Policy, don't hesitate to reach out. Our dedicated privacy team is ready to assist you.

• Email: support@betting99.bet
• Live Chat: Chat with us directly from within the platform.
• Response Time: Typically within 24–48 hours.

For more information, visit our FAQ page View or Terms & Conditions Read.